Protecting Data During Collection
We take precautions to protect your information. When you submit sensitive information via the National Wellness Institute website, your information is protected both online and offline. We use appropriate security measures to protect the security of your data both online and offline. These measures vary based on the sensitivity of the information that we collect, process, store, and the current state of technology. Please note, though, that no website or internet transmission is completely secure, so while we strive to protect your data, we cannot guarantee that unauthorized access, hacking, data loss or a data breach will never occur.
How We Use the Data We Collect
Each email we send will contain instructions on how to unsubscribe should you decide not to receive future promotional e-mails. If you choose to opt-out of receiving promotional e-mail communications from any National Wellness Institute mailing list, we may still periodically communicate with you via mail and telephone. Please allow up to 10 business days to be removed from our promotional e-mail list.
We send notification emails about the Website and Services from time to time as necessary. Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account.
We also send newsletters to our users with news of new service offerings and promotions. Should you change your mind about receiving these newsletters, you can unsubscribe by following the directions present in each email we send out.
Most of our communications are intended to:
- inform you of member benefits and renewals;
- inform you of upcoming courses webinars, and podcast interviews;
- notify you of products and services that we think may be of interest to you;
- offer you discounts or other promotions with respect to the National Wellness Institute website courses, events, and services that we think may interest you; and
- contact you for survey purposes to determine how we can better service you or provide better products to meet your needs
- Our Career Center sends notifications to job-seekers about relevant job information. If you are a job-seeker, you may opt out of these communications at any time.
For our Career Center, the National Wellness Institute website collects personal and non-personal information to perform the service of matching job seekers up with potential employers. To create a job seeker profile for you based on information you have provided to us; To provide information about you to employers and recruiters at your request; To create an employer profile based on the information you have provided us; To provide information about you and your recruitment advertisements to job seekers at your request; If an employer uses the National Wellness Institute’s technology to post an advertisement to a third party job board, that employer’s contact information may be shared with the operator of that third party; To contact you regarding changes to your profile, service updates, products and services you may be interested in, surveys, sweepstakes, and various other.
The National Wellness Institute website acts as an agent of the employer by collecting user personal and non-personal information during the job application process.
How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
- To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
- To administer a contest, promotion, survey or other site feature.
- To quickly process your transactions.
- To send periodic emails regarding your order or other products and services
Services and Product Data
Business Information collected by the National Wellness Institute website as set forth in the Personal Information and Business Information section above does not include your company’s data entered in the course of operating our products (“Product Data“) or data provided by you while using our services (“Services Data“). the National Wellness Institute website will not access your Product Data or Services Data except in the following limited circumstances:
to provide you with technical support, solely at your request and with your permission; on a limited-access basis to install updates, produce regular backups or restore data from backups at your request; where the inherent purpose of the product or service requires the National Wellness Institute website to provide the Product Data or Services Data to a third party on your behalf (for example where the National Wellness Institute website makes tax filings on your behalf or initiates bank transfers on your behalf); and unless you opt-out, to utilize Aggregate Information derived from Product Data and Services Data to help us improve our products and services and in developing additional Aggregate Information is non-identifying information about you that is provided to third parties for analysis. For example, we might inform third parties regarding the number of users of this Website and the activities they conduct while on this Website to better understand user experience. Third-parties who receive aggregate information cannot identify or contact you based on the information they receive.
The National Wellness Institute website will not provide your Product Data or Services Data to any third-party or permit any third-party to access your Product Data or Services Data, except with your permission or to comply with valid legal requirements such as a law, regulation, search warrant, subpoena or court order. In addition, if at any time you decide to discontinue your use of the applicable service, your Services Data will be destroyed and removed from all servers according to terms set forth in your Service Agreement, subject to applicable back-up and disaster recovery practices and procedures.
EU-US Privacy Shield Framework
We may retain your information for a period of time consistent with the original purpose of collection. For instance, we may retain your information during the time in which you have an account to use our Website or Services and for a reasonable period afterward. We also may retain your information during the period of time needed for us to pursue our legitimate business interests, conduct audits, comply with our legal obligations, resolve disputes and enforce our agreements.
You may opt out of any future contacts from us at any time. Additionally, if the collection of your personal data was based on your consent, you have the right to revoke that consent at any time. Be aware that by revoking consent, you may lose access to services you previously opted to use.
You may request to review, correct, delete, or otherwise modify any of the personal information that you have previously provided to us through the Company’s Website and Services. You can do the following at any time by contacting us via the email address or phone number provided on our website:
- See what data we have about you, if any
- Change/correct any data we have about you
- Have us delete any data we have about you
- Express any concern you have about our use of your data
- Requests to access, change, or delete your information will be addressed within a reasonable timeframe.
California Residents’ Privacy Rights
Pursuant to Section 1798.83 of the California Civil Code, residents of California have the right to request from a business, with whom the California resident has an established business relationship, certain information with respect to the types of personal information the business shares with third parties for direct marketing purposes by such third party and the identities of the third parties with whom the business has shared such information during the immediately preceding calendar year. To request a copy of such information, please contact at (715)342-2969 or via email at What personal information do we collect from the people that visit our blog, website or app?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number or other details to help you with your experience.
When do we collect information?
We collect information from you when you register on our site, place an order, subscribe to a newsletter, respond to a survey, fill out a form or enter information on our site.
Personal Information and Business Information
The Personal Information you provide will vary based upon the context, and we will not collect your Personal Information unless you make it available. You are not required to provide Personal Information at any time while visiting the National Wellness Institute website; however, you may be required to provide Personal Information to use certain Services. You may provide us with Personal Information by participating in online or emailed surveys, subscribing to newsletters and other recurring offerings through the National Wellness Institute website, and in connection with other products, services, features, or requests made available through the National Wellness Institute website.
The National Wellness Institute collects the Business and Personal Information necessary to enable us to respond to your requests for our products and services and to send you information regarding our products and services from time to time. Since most of the users of our products and National Wellness Institute website are doing so in their capacity as potential employees, employees, employers or companies, most Business and Personal Information we collect will be in that capacity. For these purposes, we have defined “Business Information” as any information that identifies or may identify a job seeker (potential employee), company or an individual contact at a company or that allows others to contact a company or an individual contact at a company. When you visit our National Wellness Institute website, you may be asked to submit information such as e-mail address, company name, address, phone number, your product version and/or areas of interest. We may also ask you where you heard about our company or products, or for other information that will help us understand more about your needs or help us process your requests for information. In addition, we collect credit card and related payment information when you order products, services or support plans online. Our information collection and use practices are described in more detail below.
We offer certain limited technical support services. If you call us for technical support on your account, you may be asked for information such as member or guest account ID, product name, and other information to help us determine what the technical issues are and how best to help you resolve them.
Product-Related Information Collection
The National Wellness Institute collects certain additional information in connection with your use of our Services, web-based products and/or desktop products with online features. For instance:
Account Set-Up and Access: Upon subscribing to our services, the National Wellness Institute collects Business Information, which may include information such as member or guest account ID and your member profile information. This allows us to identify you to authorize your access and use of the services, and to provide you with your relevant account information. Certain products allow you to access your account to obtain information such as your support plan status, service subscriptions, registrations and order history.
Online Product /Account Application: Certain events and courses are subject to a registration process, which may be completed on paper or online. Information requested may include credit card and contact information. This information is used to process your enrollment request and, if approved, to set up and administer your account.
Web-based Services: Some of our web-based Services collect certain additional information, including IP address, browser, connection speed, domain, referring URL and other environment-related information. This enables us to provide a secure environment for the use of the services, to pre-populate forms and calculate aggregate statistical information about the customers using these services. We use this information to better protect you and to provide a better user experience.
To access information (blogs, demos of our products, marketing materials etc.) on the National Wellness Institute website, a user may be required to register with the National Wellness Institute. During registration a user is required to give certain information (such as name, email address, job title). This information is used to contact you about the products/services on our website in which you have expressed interest.
We request information from you on our membership, course registration, webinar registration, and event registration forms. To buy from us, you must provide contact information (such as name, address, phone, and email) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we’ll use this information to contact you.
Surveys and Contests
From time-to-time, our National Wellness Institute website may request information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name, address, phone, and email), and demographic information (such as zip code). Contact information will be used to notify winners and award prizes, if applicable. Survey information will be used for purposes of monitoring or improving the use and satisfaction of the Website or for delivery of services.
How do we protect your information?
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
We use regular Malware Scanning.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information. All transactions are processed through a gateway provider and are not stored or processed on our servers.
Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users.
We have implemented the following:
- Google AdWords Impression Reporting
- Demographics and Interests Reporting
We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt-Out page or by using the Google Analytics Opt-Out Browser add-on.
California Online Privacy Protection Act
According to CalOPPA, we agree to the following:
Users can visit our site anonymously.
You can change your personal information:
- By emailing us
- By calling us
- By logging in to your account
Policy Regarding Children
the National Wellness Institute National Wellness Institute website and Services are not designed for use by children under the age of 18. As such, this Website is not directed at children under the age of 18 nor do we knowingly collect or maintain information from children under the age of 18 on this Website.
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under the age of 18 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of National Wellness Institute website and online services must do to protect children’s privacy and safety online.
We do not specifically market to children under the age of 18 years old.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify you via email
- Within 1 business day
We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
AN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to:
- Send information, respond to inquiries, and/or other requests or questions.
- Process orders and to send information and updates pertaining to orders.
- Send you additional information related to your product and/or service.
- Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.
To be in accordance with CANSPAM, we agree to the following:
- Not use false or misleading subjects or email addresses.
- Identify the message as an advertisement in some reasonable way.
- Include the physical address of our business or site headquarters.
- Monitor third-party email marketing services for compliance, if one is used.
- Honor opt-out/unsubscribe requests quickly.
- Allow users to unsubscribe by using the link at the bottom of each email.
If at any time you would like to unsubscribe from receiving future emails, you can unsubscribe by clicking here and we will promptly remove you from ALL correspondence.
Please note that we photograph our events for communications with our members, and for use in promoting future events via print, email, and social media. The National Wellness Institute assumes that attendees to National Wellness Institute events have given consent to be photographed by their presence at our events. If you do not wish to be photographed, please let the organizers know and obtain a “no photos” sticker for your name tag. If you are wearing a lanyard, please display the “no photos” sticker prominently on the front-right side of your clothing, so that it can be easily seen. We will make every reasonable attempt to avoid photographing you in such an instance, and will remove you from group photos should you be captured in a group photograph by accident.
How to Contact Us
PO Box 827
Stevens Point, Wisconsin 54481
The National Wellness Institute has committed to refer unresolved privacy complaints under the EU-US Privacy Shield Framework to BBB EU PRIVACY SHIELD, a non-profit alternative dispute resolution provider located in the United States and operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgment of your complaint, or if it is not satisfactorily addressed by the National Wellness Institute, please visit www.bbb.org/EU-privacy-shield/for-eu-consumers/ for more information and to file a complaint. Should you not receive a satisfactory resolution, you may also contact your local data protection authority, the Federal Trade Commission, or the US Department of Commerce. Finally, if your complaint remains unresolved, you have the right to invoke binding arbitration by the Privacy Shield Panel upon written notice to the National Wellness Institute at [email protected] or by letter to the address above. Please note that the National Wellness Institute is not responsible for the content or privacy practices of non- National Wellness Institute National Wellness Institute website to which this Website or any other National Wellness Institute website may link.
Last Edited on 2018-08-06